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Senior Health Insurance Benefits Assistance Program
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Helping Oregonians get more out of their Medicare
Senior couple happy posing for the camera Medicare is for people age 65 and older or under 65 and disabled.
The Senior Health Insurance Benefits Assistance (SHIBA) program provides free counseling to people with Medicare and those who assist them. Call our toll-free SHIBA Helpline at 1-800-722-4134 to receive one-on-one counseling and assistance from state office staff or trained SHIBA volunteers in your area. We can help you select a Medicare prescription drug plan, compare Medicare Advantage Plans, compare Medicare Supplement Plans, and help you apply for Medicare Savings Programs, including Extra Help with Medicare Prescription Drug coverage. We also can help you review your Medical bills, and file appeals or complaints.
Detailed enrollment information
Resources
Turning 65?
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You need to understand Medicare regardless of whether you still work or receive Social Security. Click on the link below to learn more about starting Medicare and important timelines for signing up.
Help in your County
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The SHIBA program provides volunteer one-on-one counseling to help answer your Medicare questions.
Help report Medicare fraud
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This website contains information about "most wanted health care fugitives" by the Office of Inspector General (OIG). In all, more than 170 fugitives are being sought on charges related to health care fraud and abuse.
State Health Insurance Assistance Programs (SHIP)
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SHIBA is funded by the federal State Health Insurance Assistance Program (SHIP) grant from the Centers for Medicare and Medicaid Services (CMS) and part of the Oregon Department of Consumer and Business Services, the state's largest regulatory agency.
Show our volunteer counselors you appreciate them!
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Current Topics
Order SHIBA publications online
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The 2012 Guide to Medigap, Medicare Advantage, & Prescription Drug Plans is available online and in print. You may pick up a copy of the 2012 guide at your local SHIBA office.
Calendar of Medicare classes
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Other Topics
Medicare Tips
SHIBA office closure dates
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DCBS offices will be closed on various dates for mandatory employee furlough days due to budget reductions made necessary by the current recession.

SHIBA Message Line 1-800-722-4134